We all do it. We hear something and instead of really listen to the speaker the prepare our responds in the head. If you fall victim to this try to ask questions about the subject you are hearing. This will not only focus your attention but also shows the other person that you are interested. Furthermore, often the biggest help for a person is to have a place to speak. Sometimes even without responds. 😉
The Power of Effective Communication in Building Strong Teams
The following should be clear. Therefore, why am I telling you this? Because Jochen and I learned...